Sample tech support question

Hello gang,

Today marks the first day since last Summer that I haven’t had a video ready and waiting for you on a Tuesday. And the first time since Martini Hour began on January 27 of 2009 (same year, btw) that we haven’t had some sort of Tuesday morning media post ready for your polite and encouraging consumption. In other words, today is when the PMDTs (Photoshop media delirium tremens) really set in.

no video here

While I figure out what to do with my future Tuesdays, I thought I’d offer up the following: While going through a batch of lynda.com tech support questions, I came across one that, it seems to me, might have universal appeal. Here’s the backstory, the question, and the answer:

Backstory: With all my One-on-One products, whether books or videos, I include a file called Best Workflow. It’s a collection of color settings that help to 1) elevate Photoshop into the modern world of professional color (btw, Adobe knows these should be the default settings but, lawsy, the tech support questions it would inspire!) and 2) keep you and me on the same page throughout my training products.

Everybody, show of hands: Who likes my use of the word “products”? (Seriously, isn’t it humanizing?)

Question: I installed a file that Deke McClelland says will make my colors look the same across all the Adobe programs. Suddenly, all photos of my family—which I have already ‘shopped and I know look just fine—make everybody’s faces look red and their clothes look neon. How do I get things back to the way they looked before?

My answer: Oh boy, sorry for the hassle. But you saved your old images without a profile. Thanks to my settings, Photoshop is now displaying those images—which would have once defaulted to sRGB—in Adobe RGB, which is a brighter color space.

Two solutions (and you can choose either):

More work but smarter in the long run: When opening an old image, choose Edit > Assign Profile. (If an error message appears, check Don’t Show Again and click OK.) Set the Profile option to sRGB IEC61966-2.1 and click OK. The image will suddenly look good again. Choose File > Save to update the file. Good news: This protects your file in the future. Bad news: You have to repeat this operation for each and every unprofiled image that you open.

Simpler, but relegates you to an amateur color space: Choose Edit > Color Settings. Change the Settings option back to North America General Purpose 2. Then click OK. Now all of your old unprofiled images will look the way they did before.

In any case, your image files are not compromised. All that you are changing is Photoshop’s interpretation of the colors. RGB is a fickle color space, and one of the purposes of Color Settings is to lock that space down.

Okay, so that’s it! What do you think of the new Tuesday post? Seriously, do you like the video? Personally, I liked the compression.

Next entry:Martini Hour 063, In Which We Finally Put the See and the Ess and the Five Together, Legally, with J

Previous entry:Photoshop CS5 One-on-One Begins May 3

  • Not that you even need any more ideas but

    Maybe some vids & tips on Indesign or Illustrator CS5 on here every week for a while;)
    Indesign has that new interactive document animation without a timeline thing
    going on, behaviour heirachy..  be good to see if you have any thoughts and tips.. if u seen it that is of course..

    I still watch ya old Indesign CS3 tuts you did for lynda.com from time to time.

    Or get that Mordy fella in for a chat and some tips and insight into


    Illustrator CS5 ..

    OR you and Colleen could get to the bottom of


    “Who designed the artwork for the backdrop of the CS5 launch / Cover artwork for CS5 master collection.”?

    Really liked the dragon and pirateship on a map on the photoshop extended page..did the same guy design that too?


    i asked john nack that question too,
    he said he would look into it..still waiting

    maybe your more resourceful , who knows lol

    Questions questions.. but it would be nice to know me thinks.


    Cheers;)


  • Drawing & Graphic design

    Hello Deke,
    My problem is this: i am not good in drawing at all and i would like to know if i have to be good drawer in order to become a good graphic designer ?

    And if you can explain the relationship betwen drawing and graphic design that would be helpful.

    Merci.

  • I could answer that question

    I could answer that question Tidiane, as im both an illustrator and a graphic designer. I like to draw and of course i like my graphics etc..
    eg. link to my work if ya interested

    https://sites.google.com/site/lozwebcreative/

    *Q) i am not good in drawing at all, and i would like to know if i have to be good drawer in order to become a good graphic designer ?

    A) No, but it can be helpful. As long as you understand your own scribbles on paper. I say this because you shouldnt run straight to the computer to design stuff, without having got some ideas down on paper first.


    I know many graphic designers who are rubbish at drawing but are really good graphic designers.
    Remember drawing with a pencil or painting with a brush is just another tool, just like using the computer also is just another tool us creative folk have.

    So yeh, i guess as long as you have something to say and a way of saying it its all good in the hood lol ..  if the ideas are strong ya half way there;)

     

     

  • About the Tuesday Post

    What did I like best about it???

    Actually I thought the audio was ‘bout the best ever

    [grin]

  • Thanks, Deke! Informative

    Thanks, Deke! Informative post!
    ~BenC

    SoBo, VA

  • A graphics question for you, please Deke

    Using Photoshop CS4 (and thanks to your tuition, of course!) I am now quite happy using fonts, brushes, the pen tool, blend modes and fx but would like to do even more with vectors graphics. I cannot however justify buying the full blown version of Adobe Illustrator for this purpose. Is there a cut-down version Ai, rather like Photoshop Elements, that would let me produce some basic vector artwork, logos and the like, that I can then incorporate into my Photoshop layers?
    Bob (in the UK)


  • http://www.xara.com/uk/produc

    http://www.xara.com/uk/products/xtreme/

  • Deke how about a competition

    Deke how about a competition to win a copy of your Lynda.com CS5 training dvds that are out next week?;O)

  • Yes, let’s have some InDesign tutorials.

    Like lozwebcreative, I too would like to see some InDesign tutorials on this site. I have learned most of the essential stuff form your book ‘InDesign CS2 One on One’ but I am sure there are a lot of hidden tips and tricks you could share.

    And wasn’t it on this site that Adobe Product Manager Michael Ninness said that Photoshop was “the best plug-in for InDesign there is.”? InDesign deserves to be in the spotlight for a while.

  • Hi, Is Photoshop 5 out in

    Hi,

    Is Photoshop 5 out in the market now???


    What are the added tools on it??

    Thanks,


    Frontspitsfast
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  • Creative Suite 5 is apparently available now

    April 30, 2010

    See Deke’s top 5 and listen to this week’s martini hour for new feature coverage. More coming on InDesign and Illustrator too.

  • Download available at Adobe

    I was able to download my pre-ordered upgrade from Adobe.

    The 30-day free try is available as well as the full purchase version of Photoshop CS5 and CS5 Extended.

    it’s a great time to give Photoshop CS5 a test drive and see what all the buzz is about!

  • CS5 Trial problems

    My (somewhat old) Open GL video card has NO problem with any of the CS4 functions such as “toss” and/or using shift-alt right click to adjust hardness of a brush… but neither seem to work in the downloadable trial version of CS5 (along with “some” of the other Open GL functions)...although “some” DO work (such as resizing a brush with a mouse drag)..

    ... has anyone else experienced similar problems???

    ...

  • Clear Type Font

    Hi Dake, sorry to repeat this question again. I have been seen your video on Youtube about new features Phoshop CS5. The font that show in the video is a bit distracting with a rainbow. Has anyone has this problem after seeing the video? I hope this only occur on youtube version.

  • HEY DEKE - Help Needed - Since you have Knoll’s ear

    What you do with the ear is beyond me but…....

    Understandably, getting any info from Adobe [at this time] is impossible… maybe, with your contacts, you can get some type of answer.

    I am wondering if the downloadable version of Photoshop (although it is theoretically no different then the version one might receive in the mail when purchased) is “possibly” buggy.

    Although my ATI Radeon 2600 graphics card is “old”... I have never experienced any problems with any of the Open GL functions in CS4 (or any other software which utilizes Open GL or Direct X ).

    I have tried three (3) different installs of CS5 (each time the system was restored to its previous state from an image file so there was no overlapping conflict)... and each time I got NONE of the Open GL functions/benefits. From “toss” to “brush sizing” to “zoom” and even the simple “drop shadow” in normal display were gone.

    However… Photoshop CS5 indicated that it did recognize the graphics card since the “on/off” setting was NOT greyed out (as it would be with an incompatble card)  and the options were accessible.

    I installed CS5 without uninstalling CS4 (but in it’s own folder(s) of course) and both versions opened/launched and were usable.  With both versions installed, CS4 continued to utilize the Open GL functions beautifully (but CS5 would/will not).

    Since, in all the white papers and beta docs, no mention was made of ANY changes to the [Open GL] architecture involved, and since I’ve checked (and double checked) every conceivable “setting”... I’m at my wits end.

    There “should” be no need to uninstall CS4 first so all I can assume, if those that have installed CS5 directly from a shipped disc have had no problems, is that the downloadable “trial” is buggy (even though Adobe claims it is perfect/complete and needs only a serial to activate it).

    Would highly appreciate any feedback you can give or any investigation you can do regarding this problem.

    Feel free to respond via e-mail if you do not wish to waste space replying on line.


  • wow great information

    yeah i have also try it.its amazing in designing and help me alot as

    Nice

    October 21, 2010

    I like your article so much love it so much…..

    company logo design|


    online logo design

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